1. Plan, design, coordinate and execute the online/offline marketing campaigns with marketing team and other related external parties;
2. Conduct research about the industry and customers for deeper understanding of the recent trends and target customers' preference;
3. Generate data report, analyze the data and adjust the campaign based on the analysis on a frequent basis to make the most of the campaign;
4. Manage the social media platform or promotion channels and coordinate with merchants to establish brand image in our platform;
5. Assist teammates with marketing tasks on daily basis.
Job Requirements
1. Passionate about e-commerce industry and experience in campaign or social media operation of mainland China will be an advantage;
2. In-depth understanding of consumers' behavior and their preference;
3. Good at planning and creative thinking;
4. Good at data analysis and able to adjust the plan quickly;
5. Fluent Mandarin and English;
6. Ability to communicate effectively with cross-functional teams;
7. Good executional power with great attention to details;
8. Fast learner and enthusiastic team player with the flexibility to prioritize and switch tasks smoothly;
9. Well-organized and self-motivated;
10. Ability to meet deadlines and work in fast-paced environment;
11. University students of any discipline.
Ref. 2
Operation coordinator
Job Duties
1. Responsible for operation and management of user generated content to improve the content quality and users ‘adhesiveness;
2. Responsible for generating data report and analyzing daily user data, including the penetration rate of target users, the depth and sticky data of core users based on daily basis;
3. Be familiar and sensitive to market demand and industry trends. Proactively explore user-oriented topics and develop incentive mechanisms to motivate users to create, interact, and share in order to increase better user experience and influence;
4. Monitor user behavior, experience and actively promote operational activities and product improvement;
5. Integrate internal and external resources and coordinate with different parties such as seller, business partner, internal product and marketing team in order to expand cooperation and implement the plan smoothly.
Job Requirements
1. Good project management, interpersonal and organizational skills, with the ability to drive and implement ideas in a fast- changing environment;
2. Strong business and commercial sense, familiar and sensitive to market demand, market culture and industry trends. Proactively explore user-oriented topics and understand their need;
3. Strong capability in data analysis and be able to make logical conclusion and adjustment based on data;
4. Familiar with online user operation, good at user activity planning and user data analysis, sensitive to user behavior changes;
5. Familiar with digital marketing or e-commerce, experience in promotion activity and strategic planning is preferred;
6. Good problems solving skills, prioritize tasks and manage multiple projects, and execute the plan under pressure with positive can-do attitude;
7. Fast learner and enthusiastic team player with the ability to work collaboratively with other parties and excellent in negotiate skills;
8. Good sense of responsibility and project driven;
9. Fluent in English (written and spoken) and Mandarin;
10. University students of any discipline.
Ref. 3
Product development coordinator
Job Duties
1. Responsible for user acquisition, conversion, retention, engagement and in charge of cross-border business' product management including product positioning, marketing strategy and tactics rhythm, price tactics, content distribution, consumer insights and product ideation and design etc. ;
2. Design innovative product, extend the life cycle of users and enhance customer retention rate;
3. Use data analysis to deepen understanding of user needs. Develop and implement different product strategy (such in content and traffic) to maximize user value;
4. Collect and analyze product features, user feedbacks and requirements, keep track of competitors’ product iterations, and propose product improvement proposals;
5. Explore new business model for high quality content and follow up with new products, propose feasible product ideas, and cooperate with different departments to follow up product release.
Job Requirements
1. Innovative and logical thinking, good analytical ability, presentation skills and teamwork skills;
2. Being sensitive with user experience and data, good at identifying problems from daily operations and data analysis, be able to quickly locate the key issues of the problems in a changing environment;
3. Being a self-driven learner with good learning and execution ability while keeping to have strong curiosity about the industry;
4. Good problem-solving skill and multitasking skill with strong anti-pressure ability;
5. Proficient in using Axure, Photoshop, Excel and other software will be an advantage;
6. University student of any disciplines.
Ref. 4
Financial coordinator
Job Duties
1. Assist team in market study, competitor intelligence and research to support various functions including investor relations, financial analysis for M&A projects and stock incentive plan management;
2. Analyze data and perform variance analysis;
3. Identify trends and make recommendations for improvements;
4. Work closely with the accounting team to ensure accurate financial reporting and decision support;
5. Assist in ad hoc projects if necessary.
Job Requirements
1. Experience in financial analysis would be an advantage;
2. Fluent English (written and spoken) and Mandarin is required;
3. Familiar with Microsoft Excel;
4. Fast learner with great flexibility in work;
5. Good executional power with great attention to details;
6. Ability to meet deadlines and work in fast-paced environment;
7. University student, major n Finance or Accounting is preferred.
Ref. 5
Supply chain coordinator (General)
Job Duties
1. Responsible for inventory control with scheduling (long-term and short-term), including inventory turnover, supplier's operational capability improvement (efficiency, satisfaction rate, unloading time, etc.) and inventory forecast;
2. Adjust the stocking plan based on the needs of seasonality and promotions, and push the realization of parties;
3. Work with cross-functional teams to enhance customer experience, improve processes and reduce asset waste;
4. Customize various regular reports and analysis for business and department, periodically track and evaluate the KPIs of business, problem shooting, promote implementation and output of results.
Job Requirements
1. Experience in operation, project management, retail or supply chain management will be an advantage;
2. Proficient in data analysis and skilled in Excel, Access, SQL and other computerized systems;
3. Good communication, logical thinking and project management skills;
4. Ability to meet deadlines and work in fast-paced environment;
5. Fast and self-driven learner and enthusiastic team player with the flexibility to prioritize and switch tasks smoothly;
6. Fluent in English and Mandarin (written and spoken);
7. University students of any discipline, supply chain management degree will be highly preferred.
Ref. 6
Logistics coordinator
Job Duties
1. Coordinate customer order delivery from order receiving\stock matching\dispatching\Proof of delivery return;
2. Responsible for logistics data summary and analysis including inventory control with scheduling, inventory turnover and forecast;
3. Facilitate supply chain end-to-end communications to improve order fulfillment and reduce out-of-stock rate;
4. Customize various reports and analysis for business and department, periodically track and evaluate the KPIs of business, problem shooting, promote implementation and output of results.
Job Requirements
1. Experience in operation, project management, retail or supply chain management will be an advantage;
2. Proficient in data analysis and skilled in Excel, Access, SQL and other computerized systems;
3. Good communication, logical thinking and project management skills;
4. Ability to meet deadlines and work in fast-paced environment;
5. Fast and self-driven learner and enthusiastic team player with the flexibility to prioritize and switch tasks smoothly;
6. Fluent in English and Mandarin (written and spoken);
7. University students of any discipline, supply chain management degree will be highly preferred.
Ref. 7
Commodity operation coordinator
Job Duties
1.Develop new commodity with supplier and follow up manufacturing process;
2. Responsible for commodity data and supplier data management;
3. Evaluates market conditions in order to maintain inventory levels and control costs;
4. Customize various regular reports and analysis for business and department, periodically track and evaluate the KPIs of business, problem shooting, promote implementation and output of results.
Job Requirements
1. Experience in operation, project management, retail or supply chain management will be an advantage;
2. Proficient in data analysis and skilled in Excel, Access, SQL and other computerized systems;
3. Good communication, logical thinking and project management skills;
4. Ability to meet deadlines and work in fast-paced environment;
5. Fast and self-driven learner and enthusiastic team player with the flexibility to prioritize and switch tasks smoothly;
6. Fluent in English and Mandarin (written and spoken);
7. University students of any discipline, supply chain management degree will be highly preferred.
Ref. 8
Public relations coordinator
Job Duties
1. Enhance brand and product awareness in overseas markets with brand marketing team;
2. Assist in PR campaigns design and collaboration with different departments;
3. Execute PR promotions in order to support brand marketing and content promotion campaigns;
4. Initiate WOM (Word-of-Mouth) projects to improve corporate brand image.
Job Requirements
1. Passionate about PR and the Internet industry, experience in PR and/or in the Internet industry will be an advantage;
2. Good interpersonal skills with positive working attitude;
3. Good executional power with great attention to details;
4. Fluent in English and Mandarin (written and spoken);
5. University student, major in communications/ journalism / literature / philosophy is preferred.
Ref. 9
Data analyst
Job Duties
1. Track data about the market and competitors to deliver meaningful business insights and work with different stakeholders to develop and productize process monitoring taxonomy;
2. Comprehensively analyze business performance on all product and market lines to support internal stakeholders to take action;
3. Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality;
4. Use internal big data to do data mining, modelling in order to drive business growth, brand equity, product development and problem solving;
5. Identify opportunities for data product development: understand business challenges and transform them into product requirement and come up with solutions by suitable data product;
6. Interpret data, analyze results using statistical techniques and provide ongoing reports and define new process improvement opportunities;
7. Capture anomaly and conduct in-depth analysis by closely monitoring various factors and provide actionable insights;
8. Passionate to communicate with internal stakeholders, to identify business issues and to bring out actionable business suggestions based on data analysis.
Job Requirements
1. Experience in business analysis, user behavior analysis/ business development activities / communication analysis/ marketing activities will be an advantage;
2. Proficient in Microsoft office, Excel, SQL, Python and other software applications;
3. Good data analytical skills, communication and presentation skills;
4. Passionate in behavioral analysis and mining patterns from data and able to generate insights from data;
5. Applicant who has/ had experience in internet industry will be a plus;
6. University student, major in Mathematics, Statistics, Computer, Economy, Operations Research, or other relevant disciplines.
Ref. 10
Assistant legal counsel
Job Duties
1. Draft, review, negotiate and provide counsel on agreement to support cross-border business:
•Merchant agreements under which Cainiao provides logistics services and solution;
•Vendor and subcontractor agreements to incorporate into solutions for merchants;
•Confidentiality and data privacy/security agreements;
•Responses to merchant requests for compliance policy and other issues;
2. Advise internal clients regarding legal and business issues, including identifying, managing and communicating risks and opportunities associated with specific contract provisions and finding solutions to resolve these issues;
3. Assist in legal research on logistics and jurisdictional regulation of HK;
4. Prepare and deliver educational materials to support clients.
Job Requirements
1. Excellent analytical and legal drafting skills;
2. Hard working, well organized and self-starter;
3. Strong interpersonal skills, dynamic and highly team oriented;
4. Fluent in English and Mandarin (written and spoken);
5. University Student, major in law is required.
Ref. 11
Marketing and administration coordinator
Job Duties
1. Provide all round administration duties to a medium sized office;
2. Assist to develop talent attraction & retention programs of Overseas Offices;
3. Update HR related documents, support HRIS enhancement and migration;
4. Prepare analytic reports and dashboards for management’s review;
5. Assist in various accounts payables and receivables and manage various database and records processed by the Admin Office;
6. To be responsible for the procurement of office materials/stationeries;
7. Assist Marketing team on preparing event including events set-up, outing tasks, event logistics and promotion project support;
8. Provide sales administration support to the sales department and conduct marketing and sales analysis;
9. Analyze customer data for customer segmentation, reporting and insights.
Job Requirements
1. Strong project management and organizational skills;
2. Good command of computer skills including Excel and MS Office;
3. Good command of written and spoken English, Cantonese;
4. Good communication skills, self-motivated, well-mannered with strong sense of responsibility;
5. Flexible, friendly personality with a can-do attitude;
1. Conceptualize investment strategies, develop and continuously improve upon mathematical models and help
translate algorithms into code;
2. Interpret valuations and develop next generation models and analytics;
3. Develop core algorithms and models leading directly to trading decisions;
4. Evaluate financial data vendors, work with new data sources and analytics packages in developing
investment strategies;
5. Conduct research and statistical analyses about Equity and Bonds.
Job Requirements
1. Demonstrate ability to complete high level, investment related research;
2. Strong mathematical and statistical modeling skills are preferred;
3. Proficiency in coding and have exposure in machine learning is a plus;
4. Candidate who has entrepreneur spirit and hardworking is preferred;
5. Fluent in Mandarin and English;
6. Prior experience in a quantitative role within a trading environment (0-1 years working experience for junior position; more than 2 years working experience for senior position);
7. Ph.D. in Mathematics, Statistics, Computer Science, IEOR, or a related field (Master for exceptional candidate).
1. Be responsible for advertising planning programs, activities planning programs, organization and implementation of public relations planning programs;
2. Assist in the preparation and implementation of advertising promotion plans for brand’s tmall global store;
3. Assist in the preparation of specific market advertising and marketing programs;
4. Be responsible for the operations and promotion including the content development, publishing, maintenance, management, interaction, etc. i.e RED, Weibo and WeChat;
5. Manage the independent content planning; implementation of special events, and interaction with fans.
Job Requirements
1. Good at using a variety of design related software like AI,photoshop;
2. Familiar with the overall environment including e-commerce B2B, B2C and C2C;
3. Detailed mindset and good at planning of various activities;
4. Teamwork, serious, meticulous and responsible for work, good at finding problems at work and proposing suggested improvements, able to withstand greater pressure of work;
5. Academic knowledge in design, digital media, ISMT related subjects are preferable.
1. Communicate with customers via instant messenger and answer customer enquiries, guide and identify potential customers and provide online consulting, sales of products and after sale service, so as to better promote sales and contribute to orders and store evaluation;
2. Execute operation and promotion of Tmall store such as Taobao SEO, Taobao Express, Taobaoke and be responsible for the planning and implementation of in-store activities;
3. Responsible for product operations management, planning of website marketing activities programs, and promote for the implementation to complete marketing objectives;
4. Handle daily operations and promotional projects of online stores such as Tmall, Taobao Express, Taobaoke, and be responsible for the strategies planning, content recommendation, forum and community management, search engine marketing and the coordination of all kinds of marketing and promotion of the store;
5. Coordinate for online activity planning and promotion programs, supervise for implementation, and responsible for post-event statistics, and provide effect analysis report.
Job Requirements
1. Familiar with the overall environment including e-commerce B2B, B2C and C2C;
2. Strong logical analysis skills and data processing capabilities;
3. Detailed mindset and good at planning of various activities;
4. Teamwork, serious, meticulous and responsible for work, good at finding problems at work and proposing suggested improvements, able to withstand greater pressure of work;
5. Typing speed not less than 30 chinese words/min is preferable.